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Customer Service

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1. The MPTAP services assisted my business in indentifying and accessing new government and commercial contracting opportunities.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
2. The MPTAP counselors/advisors are responsive and flexible in meeting my company's needs.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
3. The MPTAP counselors/advisers are available when my company needs them.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
Please provide any comments on how we may improve our customer service..

Website

1. The MPTAP website is a valuable "One-stop" resource for procurement and small business information.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
2. The MPTAP website is logically designed and easy to navigate.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
3. The MPTAP website is available when my business needs it.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
What additional information or features should be added to the website?

Seminar and Workshop

1. The seminars/workshops offered by the MPTAP have been instrumental in increasing the knowledge and/or productivity of my company.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
2. The seminars and workshops offered by the MPTAP are scheduled at a reasonable time and/or location.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
What seminar and/or workshop topic do you suggest for future training sessions?

Bid Matching

1. The MPTAP Bid Management Program notifies my company of procurement opportunities that are useful to my company
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
2. The MPTAP bid notifications are tailored to my products and services.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
3. The MPTAP bid notifications provide sufficient lead-time for my company to make a bid/no-bid decision.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
How may we improve our bid notification services?

Overall Customer Satisfaction

How would you rate our services overall?
 Unsatisfactory Marginal Satisfactory Excellent Outstanding
2. The seminars and workshops offered by the MPTAP are scheduled at a reasonable time and/or location.
 Strongly Disagree Marginally Disagree Agree More than agree Strongly Agree
Please provide any additional comments on the quality of our services in the space below.